Harnden62

Some noteworthy industry news for the team to help get them in the mood for a win... Delta offers airline ticket booking through Facebook This is the first feature of its kind for an airline company. Seeing the potential that social media platforms have, like Facebook and Twitter, now American travellers can search and book Delta Airline flights without needing to leave Facebook. Delta Airlines < http://www.liligo.co.uk/airline-companies/airline-delta-air-lines-flights/ > , with 37,000 Facebook fans, is the first in the world to offer this kind of service to its passengers. Users only need to go to the “Book a Trip” tab on the Delta Facebook page < http://www.facebook.com/delta >  to get started. From there an integrated application takes over. http://www.liligo.co.uk/travel-blog/travel-news/2010/08/18/delta-offers-airline-ticket-booking-through-facebook-2398/ The Perfect Airline: Nippon Nordic Air Take a virtual tour on the inaugural flight of Monocle's drea...

If you're coming up to visit, don't hit the Greeting Beaver. And the snow?  On Canada Day!?  Well, we are above the 49th parallel.

Cisco continues to push collaboration as a key differentiator.  Recent announcements focus on mobile integration with iPod and iPad.  The company has built out its collaboration suite of products and services with an impressive array of new tools and capabilities.   But there can be some confusion.  WebEx, part of Cisco since 2007, is synonymous with Web Conferencing. Not so much Collaboration.  Ironically though, WebEx needs to be positioned much closer to a collaborative value prop as conferencing becomes more and more commoditized.  However, the closer WebEx gets to 'collaboration' the closer it gets to the rest of Cisco.  Time for some serious brand repositioning.  WebEx and Cisco offerings include... WebEx Meeting Center http://www.webex.com/lpintl/us/sem/web_conferencing2.htm?CPM=KNC-sem&TrackID=1021381&semid=spSqnJjDz_3722660756 Caters to Enterprise, Small Business and Channels 14 Day Trial WebEx Meetmenow http://meetmeno...

A recent review of Web conferencing services on lifehacker.com (see below). WebEx squeaked through as the leader (barely). Web conferencing is clearly now a commodity.  Differentation must come from the services wrapped around (pre and post record) and within (collaborative services).  But which services does the market really want?  And who, really, is the market? Poll: Which Web-Based Conferencing Tool Is Best? Here are the results (poll is now closed):

For Terry, in remembrance... Such a man am I Having strolled the shores of time, and taken in her view, Never looking out too far, or spying in too near, I have marveled at the waves, and how they wash away the years For such a man am I Yes, tears have been shed, and sadness has showed Yet cheer reappeared soon after . My life has been filled with much love, with much joy and laughter For such a man am I I have been blessed with community, with friendship and family My home has welcomed happy hearts from places far and wide . Sometimes they came in droves.  But I never stemmed the tide For such a man am I Mindful of each moment, of things that come to pass I have learned from others wiser than me, Imparting wisdom selectively For such a man am I My gifts to this world are my children With pride, I have raised them well . They too bear gifts, uniquely their own, as time continues to tell For such a man am I Time now to stroll more distant shores New vie...

Over the last few years, I have been following Alex Osterwalder and his business model framework. The framework consists of 9 components, defining the value network of provider, partner, channels and customers as well as cost and revenue. Recently, I noticed Mr. Osterwalder has tweaked the model to be more digestible for the masses.  For example, in the early days, he used components such as 'value configuration' and 'key assets'.  These have been replaced with ''key activities' and 'key resources'.  Long story short, its a great framework for exploring and comparing business models.  As illustration, take a look at this new model for the music industry.  Sellaband.  They're not out f the woods yet, but fan-funded music (by what Sellaband refers to as 'Believers' looks promising. Osterwalder illustrates how Sellaband.com works (hopefully) The Music Industry - new models (excerpt of a keynote) View more presentations from Alexande...

Morgan Stanley shows us we are at the mobile / social tipping point. Internet Trends 2010 by Morgan Stanley Research View more presentations from CM Summit: Marketing in Real Time .